Virgin Experience Gifts $50 Digital Gift Card (delivered by email)
Product Description
Terms: By purchasing, using, accepting, booking, redeeming, or participating in a Virgin Experience Gifts Experience ("Experience"), Virgin Experience Gifts Experience Voucher ("Experience Voucher"), Virgin Experience Gifts Gift Certificate ("Gift Certificate"), or any other product or voucher offered by Virgin Experience Gifts (formerly known as Cloud 9 Living) (collectively, the "Services") or by accessing, browsing and using http://virginexperiencegifts.com (formerly cloud9living.com) (the "Website") you agree to be subject to the following terms and conditions ("Terms and Conditions" or "Agreement") as well as all other applicable laws. The Services and Website are offered by Virgin Experience Gifts Inc. (formerly known as Cloud 9 Living Inc.) ("Virgin Experience Gifts"). IMPORTANT: This Agreement includes resolution of disputes by arbitration instead of in court. Virgin Experience Gifts may amend these Terms and Conditions at any time by posting such amended Terms and Conditions on the Website. Such amended Terms and Conditions will be effective as of the date it is posted to the Website. Purchasing and Redeeming Follow the instructions for purchasing and redeeming an Experience Voucher or Gift Certificate found at the Website or in Virgin Experience Gifts sales literature. As a condition to redeeming an Experience Voucher or Gift Certificate, a recipient must first register for an account and accept these Terms and Conditions. Experience Vouchers Experience Vouchers are issued and redeemable for a specific Experience offered through the Website (e.g., an Experience Voucher may be issued for a Hot Air Balloon Ride for 1 in Del Mar, CA). Experience Vouchers are not issued to customers in a specified or denominated dollar amount. Experience Vouchers cannot be redeemed or exchanged for services with any other merchant, entity or experience supplier. Experience Vouchers cannot be redeemed or exchanged for cash except where required by state or federal law. Experience Vouchers do not store any value electronically and value cannot be electronically added or subtracted to Experience Vouchers. You may purchase an Experience Voucher for your own use or as a gift for another person. In no event shall Virgin Experience Gifts collect your mailing address or the recipient's mailing address. Virgin Experience Gifts will, however, collect your billing address in order to complete the transaction. Upon purchase, the Experience Voucher shall be delivered electronically by e-mail to you or to the recipient. Experience Vouchers are redeemable through the Website for the specific Experience associated with the particular Experience Voucher. In particular, the recipient is required to enter the unique Experience Voucher number from the delivery e-mail at the Website, and then will be prompted to either create an account or login to an existing account. The recipient will then be guided through the remainder of the redemption and booking process. In the event the recipient wishes to purchase any available options associated with the Experience, he or she will need to pay for those options with another form of payment. Except as explained in the below "Standard Purchaser Return and Refund Policy," all sales of Experience Vouchers are final. However, a recipient may exchange an Experience Voucher in accordance with the conditions discussed below in "Exchanges." Gift Certificates Gift Certificates are issued in a dollar-denominated amount ranging from $50 to $2,000. Gift Certificates can be redeemed for Experiences only through the Website, and cannot be redeemed or exchanged for goods or services with any other merchant, entity or experience supplier. Gift Certificates cannot be redeemed or exchanged for cash except where required by state or federal law. Gift Certificates do not store any value electronically and value cannot be electronically added or subtracted to Gift Certificates (other than through redemptions). You may purchase a Gift Certificate for your own use or as a gift for another person. In no event shall Virgin Experience Gifts collect your mailing address or the recipient's mailing address. Virgin Experience Gifts will, however, collect your billing address in order to complete the transaction. Upon purchase, the Gift Certificate shall be delivered electronically by e-mail to you or to the recipient. Gift Certificates are redeemable through the Website toward booking an Experience of the recipient's choosing. In particular, the recipient is required to enter the unique Gift Certificate number from the delivery e-mail at the Website, and then will be prompted to either create an account or login to an existing account. The recipient will then be guided through the remainder of the redemption and booking process. A Gift Certificate may be redeemed for an Experience of a lesser or greater value. If the chosen Experience has a lesser value than the Gift Certificate, the additional balance will be available to the recipient and may be used toward future Experience bookings. If the chosen Experience has a greater value than the Gift Certificate, the recipient must pay the difference with another form of payment. Except as explained in the below "Standard Purchaser Return and Refund Policy," all sales of Gift Certificates are final. Experience Vouchers and Gift Certificates Do Not Expire Effective March 1, 2012, Experience Vouchers and Gift Certificates do not expire. If you previously purchased an Experience Voucher or Gift Certificate that has expired, please contact Virgin Experience Gifts at 1-866-525-6839 to request reinstatement and to have your expiration date lifted. The availability, type, and price of the Experiences that we offer on the Website may vary over time. Although Experience Vouchers do not expire, any Experience Voucher that is redeemed more than nine (9) months from the date of original purchase will be subject to the current availability of such specific Experience on the Website, and you are responsible for paying for any increase in price for such Experience at the time of redemption. In the event the specific Experience is no longer available at the Website, the Experience Voucher may be redeemed for an Experience then-available at the Website equal to or less than the original purchase price of the Experience Voucher. An unredeemed Experience Voucher may also be exchanged in accordance with the below "Exchanges" section. Third-Party Gift Certificates/Gift Codes From time to time, the Website may offer gift certificates or gift codes that are redeemable by a third party that is not affiliated with Virgin Experience Gifts. Such third-party gift certificates/gift codes may either be available for direct purchase on the Website, or may be obtained by redeeming a Gift Certificate or Experience Voucher. In any case, the third party with which the gift certificate/gift code is redeemable shall be considered the issuer, and sole obligor, of such certificates/codes. You acknowledge that Virgin Experience Gifts shall have no liability to you with respect to these certificates/codes. Standard Purchaser Return and Refund Policy If you wish to return a Gi
Delivery & Returns
Delivery
All our stock is held in local warehouses in the United States.
Layawayland will usually dispatch your goods within 7 - 10 business days of completing your layaway payments.
This time frame factors in the confirmation of the layaway order include your payment method, processing and dispatch from the warehouse and the transport of the items via couriers. The 'In Stock ' status on our website can mean the stock is either in our warehouse, or available with our supplier.
Whilst we endeavour to get items delivered to you as soon as possible we do, however, need to allow that 7 - 10 business day window to accommodate the processes above.
Delivery tracking details will be emailed to the email address on the account as soon as they are known. Your goods must be delivered to the delivery address as shown on your initial order.
Deliveries require a signature on delivery and if no one is at the property to sign for the package a calling card will be left by the driver with details of how to arrange redelivery or collection.
If their are multiple items on your order, you may receive multiple deliveries shipped by multiple couriers since items may be sent from different warehouse locations.
Large/bulky items (eg furniture and whitegoods) may take longer to deliver and may also incur an additional freight fee. If an additional freight fee is expected for your order you will be contacted via email after the order has been successfully placed.
Returns
We guarantee your satisfaction with all layawayland.com merchandise. If you receive damaged, defective, or incorrect item(s) from layawayland.com, you may return the product(s) within 30 days of delivery. When we receive the item(s) and verify the return of product(s), we will send you a replacement.
Please choose carefully when ordering on layawayland.com. Once you have ordered the item, you are committed to the purchase. Under the Australian Consumer Law, you are only entitled to a refund in the event of a major product failure - not if you simply change your mind or you later discover that you picked the wrong colour or the item doesn't fit.
Please contact our customer service deparment on 1300 423 696 to lodge a return.
